COM 311: CRISIS COMMUNICATION (FALL 2021)
With their outstanding group project "Crisis Communication Plan for United Airlines," Allison Tenney, Ibeth Villa-Tamay, and Katherine Wilson developed a CCP addressing United Airlines' handling of the removal of 69-year old Doctor David Dao from flight 3411 in April 2017. To improve stakeholder relations, they recommend using ingratiation strategies and ensuring message consistency across traditional and social media channels. Finally, they suggest apologizing to Dr. Dao directly and engaging in immediate communication with other key stakeholders.
COM 311: CRISIS COMMUNICATION (SPRING 2021)
With their outstanding group project "Crisis Communication Plan for MM&A," Hayley Baxter, Tristen Delello, Nikoll Heras, and Sarah Kreisher developed a CCP for the Montreal, Maine, and Atlantic Railway Company (MM&A) concerning the Lac-Megantic rail disaster in July 2013. Drawing lessons from the media mismanagement by MM&A's chairman, they suggest developing a stronger social media presence, strengthen relations with key local stakeholders, and improve message consistency. These suggestions address key crisis concerns including MM&A's lack of immediate communication and stakeholder mismanagement.
COM 315: INTERNATIONAL COMMUNICATION (SPRING 2021)
With their outstanding group project "Euronews Framing Analysis: Brexit Controversy and Recent Violence in Northern Ireland," Annika Brynildsen, Van Anh Nguyen, ElisaBeth Hutchinson, and Noah G. Pegler examined Euronews's media framing of violence in Northern Ireland regarding Brexit. Their analysis shows that Euronews puts forward a "Fear of Violence" frame, which depicts the situation in Northern Ireland as historically volatile. Further, Euronews advances an "Economic Crisis" frame that emphasizes the negative economic implications of a hard border between Northern Ireland and the Republic of Ireland.
COM 315: INTERNATIONAL COMMUNICATION (SPRING 2020)
With their outstanding group project "Trump's Troop Withdrawal from Syria: A Comparative Analysis of MSNBC & RT," James Bouffard, Victoria Ragusa, and Sam Shoaff compared RT's and MSNBC's media framing of Trump's 2019 decision to withdraw American troops from Northern Syria. Their analysis shows that RT advances an "Incompetent/Immoral Empire" frame, which depicts Trump's decision as an overextension of power and abandonment of allies. On the other hand, MSNBC put forward a "Lack of Coordination" frame that emphasizes a disconnect between Trump's foreign policy and his national security team.
COM 010: FUNDAMENTALS OF ORAL COMMUNICATION (FALL 2019)
With their outstanding video project "The Dangers of Texting & Driving," Rory Misko, Julia Kilbride, Mia Edmanson, Emily O'Flynn, and Amy Huber developed a tutorial for a speech of advocacy using Monroe's Motivated Sequence. Their tutorial not only offers detailed instructions for effective delivery, content, and organization, but also discusses creative ways of using rhetorical figures and tropes in speeches of advocacy. Finally, the voice-over narration helps to gain a deeper understanding of all of the available means of persuasion that are at play.